Spotlight is a feature that focuses on a different CFBC member every month. This month, we introduce you to Tom Molidor of UpKeepers.
Chicago Family Business Council: Tell us a little bit of the history behind the company?
Tom Molidor: I started UpKeepers because many of my Molidor Custom Builders clients were asking me for my advice with reliable contractors to service some of the maintenance of their homes. At first, I would refer them to some contractors I knew. But, the more questions they asked; I figured I could help them. UpKeepers started as a maintenance company that turned into a handyman and home remodeling company.
CFBC: What year was your company founded?
CFBC: What family members work with you in the business (if any)?
TM: My wife, Nancy, helps out with the office work.
CFBC: How did you hear about the CFBC and what motivated you to join?
TM: I used to be with NAHB for many years and was past president of my builder 20 group. After 12 years of doing this, I wanted to try something else. I was searching online for an entrepreneur group in the Chicago area and it lead me to CFBC.
CFBC: What has been the most rewarding aspect of your experience with your forum and the CFBC?
TM: My group listens to what’s going on with my company and they’re not afraid to critique me. They’re not “yes” people.
CFBC: How has CFBC helped your company succeed?
TM: The people in my forum group are great sources for bouncing ideas off of and many of the monthly workshops have helped me a lot, especially negotiating.
CFBC: Is there one thing you have learned from being a member of CFBC that has impacted your business or your life the most?
TM: I loved the negotiating workshop.
CFBC: What do you enjoy doing in your free time?
TM: I enjoy playing fast pitch baseball. I’m in a 38+ men’s league on the south side.
CFBC: What one book would you recommend to your fellow CFBC members?
TM: The 4-Hour Workweek & The 4-Hour Body – both by Timothy Ferriss.
CFBC: Describe your ideal customer?
TM: My ideal customer is one who appreciates quality work and excellent customer service. To them price is secondary.
CFBC: What are your plans for the future?
TM: Currently, we are working in Illinois, Texas, Florida, and Wisconsin. I want to be working in other states soon.
CFBC: What was your first job?
TM: I worked for a Marketing/Ad Agency after I graduated from college.
CFBC: Do you have a favorite song?
TM: Pursuit of Happiness by KiD CuDi
CFBC: Name one person who had the biggest impact on you as a leader?
TM: My wife would never push me, yet, she always challenged me and I love all challenges.